With Musely’s telemedicine platform, you get access to Board-Certified Dermatologists and prescription medications without the hassle of phone or video appointments!
To place an order, simply visit musely.com or download the Musely app. From the menu, choose between “Browse Treatment”, to browse all treatments we offer and “Select Your Concerns”, to receive treatment recommendations based on your concerns. Click “Order” for the treatments you would like to purchase.
Online Doctor Visit
Once you are ready to checkout, click the "Cart" icon in the upper right hand corner of the page > Click Next on the bottom of cart page to begin your Online Doctor Visit. Fill out a brief medical questionnaire, upload photos of the treatment area and submit payment to complete the Online Doctor Visit, all within 3-5 minutes. Then, within 24 hours, your designated doctor will review your request and prescribe your treatment plan; subject to their approval.
What happens next?
Once the prescription is written, it is sent to the pharmacy to be filled, and the freshly compounded medication will be shipped right to your door. You will be sent confirmation emails along the way, letting you know when the prescription was reviewed, written, and when the pharmacy has shipped the order.
Frequently Asked Questions
Q: How do I know which formula to choose in my Online Doctor Visit?
A: Musely FaceRx treatments are customizable to your skin/hair history, current condition and goals.
While filling out your medical questionnaire, you will be asked which formula you prefer to start out with. While your doctor will take your preference into consideration*, they will ultimately decide what treatment plan will best address your condition, based on their expertise. So, you don’t have to worry about knowing exactly which formula or ingredients are right for you!
*Each prescription is written based on the dermatologist’s medical expertise and discretion, and therefore we cannot guarantee you will receive your preferred formula.
Q: Is the Doctor Visit in person?
A: No, the Doctor Visit does not take place in person. Rather the entire process from start to finish takes place on musely.com or the Musely app.
In short, as a telemedicine practice and service, we connect patients with one of our Board-Certified dermatologists through our secure MD Messaging platform. There are no virtual or phone visits. Rather, once your medical questionnaire is completed with photos and payment, the order will enter Dermatologist Review. Within 24 hours, your prescribing dermatologist will review your medical information, examine your photos, and determine if the treatment(s) is right for you!
Once the examination is conducted, you will be sent an email to notify you that your doctor has sent you a message in response to your Prescription Request(s) via our secure messaging platform. This initiates your 60-Day Consultation Period with your doctor, allowing you to message them anytime for the next 60 days of treatment with all treatment-related questions or concerns you may have!
Q: How can I schedule a doctor visit?
A: There is no need to schedule a doctor visit. With Musely’s telemedicine platform, you get access to Board-Certified Dermatologists and prescription medications without the hassle of phone or video appointments! To place an order, simply visit musely.com or download the Musely app to select the treatment(s) you are interested in by clicking “Order” to add to your cart.
Process of Online Doctor Visit: Fill out a brief medical questionnaire, upload photos of the treatment area and submit payment to complete the Online Doctor Visit, all within 3-5 minutes. Then, within 24 hours, your designated doctor will review your request and write your treatment plan; subject to their approval.