Everything You Need To Know About The Neck Cream

What is The Neck Cream?

Noticing lines, wrinkles, or dark spots on your neck? You’re not alone. The neck and chest are often some of the first areas to show signs of aging, from sun spots to “turkey neck” and crepey skin. The Neck Cream is a prescription treatment designed specifically for these delicate areas, helping improve the appearance of fine lines, uneven texture, and discoloration for smoother, more even-looking skin.

What makes it stand out is its science. The Neck Cream combines gold-standard ingredients like tretinoin and hydroquinone with Nobel Prize-winning exosome technology, working beneath the surface to support skin renewal and target visible signs of aging at the source.

For guidance throughout your treatment, download the Musely app to access eNurse check-ins, personalized tips, and ongoing support.

Expectations

1. Visible results can take up to 6-8 weeks.

2. HQ Safety Notice: Check with your dermatologist for when you should take breaks from using Hydroquinone.

3. Side effects include peeling, redness, dryness and irritation. For information about how to manage side effects, please use eNurse Check-Ups in the Musely app.

Do’s

Use SPF 30+ daily. We recommend The Day Cream.

Start slowly! Apply every other night until your skin adjusts, then increase to nightly. Excess irritation will slow your progress.

Shake the bottle before each use.

Don'ts

Do not apply more than instructed.

Do not apply during daylight hours.

Do not apply to wet skin as this can cause irritation.

Do not apply if experiencing active infections, rashes, sunburn or broken skin.

Stop using if you notice extreme itching, stinging or pain. Consult with your dermatologist.

Stop use if pregnant or nursing.

How to Use

Cleanse

1. Thoroughly cleanse your neck and chest and gently pat dry. Do not scrub your neck and chest with a sponge or washcloth. Allow skin to dry for 2-4 minutes.

Apply The Neck Cream

2. Use upward-lifting motions to gently massage 1-2 full pumps of The Neck Cream to neck and chest at night only or as directed by your doctor.

The Neck Cream can be mixed with your favorite moisturizer to help with spreadability and to decrease irritation during the first 2-4 weeks of treatment.

Moisturize

3. Wash hands to remove any remaining medication.

4. Apply a thick moisturizer to the treatment area 5 minutes after application of The Neck Cream. We recommend CeraVe Moisturizing Cream or Aquaphor Healing Ointment.

5. The next morning, cleanse the skin and pat dry. Apply SPF 30+ while using The Neck Cream, as any sun exposure can result in damaged skin and/or recurrence of dark spots.

For more Frequently Asked Questions with answers from our team of Board-Certified dermatologists: please visit our DOCTOR FAQ page.