All About The FaceRx 60-Day Consultation Period by All About The FaceRx 60-Day Consultation PeriodWhat is the 60-Day Consultation Period?Each treatment includes a 60-Day Consultation Period with the prescribing dermatologist. What does this mean? During the initial 60 days of your treatment, you can message your dermatologist from the Musely app or at musely.com, seven days a week. The doctor typically responds within 24 - 48 hours.Think of them as your personal guidance counselor in your new skin care journey! We kindly ask non-medical questions be sent to Musely Support, not the doctors. The 60-day period starts on the day your order is reviewed by the dermatologist and ends around the time your first treatment is completed.Here are some examples of each. If you are unsure which category your questions falls, please contact us at musely.com/support!Questions to Ask Your DoctorCan I use The Anti-Aging Night Cream with my AHA/BHA acids?Can I use The Anti-Aging Night Cream and The Spot Cream together?Should I continue use of The Spot Cream while on a tropical vacation?What is Melasma?Questions to Ask Musely SupportWhen will my order ship?How do I change from one-time to auto-refill?Can I change my refill date?Do you accept insurance?How to Contact Your DoctorOn the website, go to musely.com/message-center or on the app, go to the Message Center page, then:- Click Doctor- Select Consult This Doctor for the relevant dermatologist- Select the “Doctor Messages” tab - there you can send messages to your dermatologist